Refund policy
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with any original tags and packaging. You will also need your receipt or proof of purchase.
Starting a Return
To request a return, contact us at support@shopdailysupplyco.com.
If your return is accepted, we will provide instructions on how and where to send your item. Items returned without first requesting a return may not be accepted.
Please do not send returns to an address unless it has been provided to you by Daily Supply Co. as part of the approved return process.
Damages and Issues
Please inspect your order when it arrives and contact us as soon as possible if an item is defective, damaged, or incorrect. We will review the issue and work with you toward an appropriate resolution.
Exceptions / Non-Returnable Items
Certain items may not be eligible for return, including personalized or custom products, perishable goods, personal-care items, hazardous materials, gift cards, and other items that cannot reasonably be resold for health, safety, or customization reasons.
Please contact us at support@shopdailysupplyco.com if you have questions about whether a specific item is eligible for return.
Exchanges
The fastest way to receive a different item is generally to return the original item, once approved, and place a new order for the replacement.
Refunds
Once we receive and inspect an approved return, we will notify you regarding the status of your refund.
If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or credit-card provider to process and post the refund.
If you have questions about a return or refund, contact us at support@shopdailysupplyco.com.